Refund policy

By completing your purchase, you acknowledge and agree to the following:

  • Hair extensions are hygienic products and cannot be resold once handled.

  • We do not accept returns for:

    • Change of mind

    • Incorrect length, texture, or item selection

    • Delayed shipping or carrier issues

    • Installation issues or stylist error

    • Shedding, tangling, or results due to improper care

All product descriptions, textures, lengths, and policies are clearly listed on our website. It is the customer’s responsibility to review all details before purchasing.

ORDER ISSUES & DAMAGES

We take pride in quality control. In the rare event that you receive the incorrect item or your order arrives damaged, you must contact us within 48 hours of delivery at:

📧 danijahromansfg@gmail.com

Your message must include:

  • Order number

  • Clear photos of the issue

  • Original packaging intact

If approved, we may offer a replacement at our discretion.
Refunds will not be issued.

FINAL SALE ACKNOWLEDGEMENT

By placing an order with D’Luxe Extensions, you confirm that you have read, understood, and agreed to this No Refund Policy in full.